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Privacy policy

Privacy Policy

14 October 2020

This Privacy Policy governs the manner in which cosmeau.com collects, uses, maintains and discloses information collected from users (each, a "User") of the https://cosmeau.com website ("Site"). This privacy policy applies to the Site and all products and services offered by cosmeau.com

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

cosmeau.com may collect and use Users personal information for the following purposes:

  • To improve customer service
    The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails and sms
    We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

cosmeau.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: cosmeau.com/page/contact

Our mission is to reduce plastic waste in our everyday products and make this possible for everyone in our society.

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We strive for

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Plastic-free

As much as possible without plastic and biodegradable

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We never test on animals

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Plant-based formulas with the power of nature

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No unnecessary transport of water

✨ Holiday and Sun Offers — May 2026
✨ Holiday and Sun Offers — May 2026

Zomerbries, 2+2 wasstrips, zomer aanbiedingen en een productie-update over de volgende generatie wasmiddel.

✨ Spring clearance discount - New: Felt storage boxes - April 2026
✨ Spring clearance discount - New: Felt storage boxes - April 2026

This post was originally sent as a Cosmeau newsletter in April 2026. Summary Mailing ✨ New:Neat felt storage boxes 🌱🌞...

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🌱🌞 Spring cleaning: 1+1 Spring Fresh Wax Strips — March 2026

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Sorting laundry without hassle: this way you prevent discoloration and gray laundry

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Clean dishwasher without aggressive agents
Clean dishwasher without aggressive agents

Cleaning your dishwasher without aggressive agents is fine, as long as you tackle the filter, grease and hidden dirt in the right way.

Smelly Dishwasher? This Is Usually the Real Cause and How to Fix It
Smelly Dishwasher? This Is Usually the Real Cause and How to Fix It

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August Update on Scent Booster Production
August Update on Scent Booster Production

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June Update on the Scent Booster Production Machine
June Update on the Scent Booster Production Machine

In June, Ben and Jason traveled to China to inspect the scent booster machines in person. This update gives you a look at the production equipment and the trip behind it.

How Is a Laundry Detergent Sheet Made? Part 1
How Is a Laundry Detergent Sheet Made? Part 1

Cosmeau shares its journey toward local production in the Netherlands and shows how the first laundry sheet tests began. Part 1 covers how the production project started in 2022.

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